Book with Confidence: Complete Protection for Your Stay in Italy

Care4UHotel is designed for anyone booking a stay in Italy at a hospitality facility, providing peace of mind with comprehensive insurance coverage against cancellations, interruptions, and unexpected events.

Protect your trip and sleep peacefully.

• Reimbursement up to €8,000 for canceled or interrupted stays
• Coverage for flight, ferry, and bus cancellations
• Medical expenses and civil liability included

Below, we present all the cases in which the STORNOHOTEL^C4UH provides refunds for trip cancellations or interruptions.

What Does the Care4UHotel Policy Cover?

STORNOHOTEL - The Essential Protection for Your Stay

Reimburses the non-refundable amounts withheld by the accommodation provider in case of:

• Cancellation due to illness, injury, or death of the insured or a family member
• Jury duty or compulsory testimony
• Damage to home or business premises
• Inability to reach the destination (accident or natural disasters)
• Cancellation due to pandemic or quarantine
• Acts of terrorism or natural disasters (within 30 days before departure)
• Emergency veterinary care for your pet (PET)

Trip interruption or modification due to:

• Medical repatriation or early return due to family hospitalization
• Illness or injury with a prognosis of at least 3 days
• Damage to home or business premises
• Emergency for your pet
• Death of the insured (reimbursement to heirs)
• Emergency veterinary care for your pet (PET)

Maximum reimbursement: up to €8,000 per insured

TRAVEL - For Those Traveling by Public Transport

Optional: Available only with StornoHotel

Reimburses travel expenses in case of:

• Cancellation due to illness, injury, or death of the insured or a family member
• Jury duty or compulsory testimony
• Damage to home or business premises
• Inability to reach the destination (accident or natural disasters)
• Flight delay of more than 12 hours
• Cancellation due to pandemic or quarantine
• Acts of terrorism or natural disasters (within 30 days before departure)
• Emergency veterinary care for your pet (PET)

Trip interruption due to:

• Medical repatriation or early return due to family hospitalization
• Illness or injury with a prognosis of at least 3 days
• Damage to home or business premises
• Emergency for your pet
• Death of the insured (reimbursement to heirs)
• Emergency veterinary care for your pet (PET)

Transport cancellations or delays:

• Refund for flight, ferry, and bus cancellations
• Compensation for delays exceeding 12 hours

Maximum reimbursement: up to €10,000 per insured

CARE4U^OUTDOOR - Protection for Outdoor Activities

Optional: Available only with StornoHotel

Medical expenses and assistance:

• Reimbursement for urgent and hospital care
• 24/7 medical assistance
• Medical repatriation and transfer
• Urgent medication delivery abroad
• Skipass Refund, Ski Lessons, Sports Equipment

Third-party liability:

• Coverage for accidental damages to people or property during outdoor activities

Maximum reimbursement: up to €15,000 for medical expenses, up to €250,000 for liability

WHEN SHOULD THE POLICY BE TAKEN OUT?

The policy:

• Must be taken out within 48 hours of booking/confirming the stay
• Must cover the entire cost of the stay
• Applies to the specific stay indicated in the booking confirmation
• Is valid from the date of issuance and premium payment until the end of the stay

FAQ - Frequently Asked Questions

Who can purchase the Care4UHotel policy? When should I take out the policy? What is the maximum reimbursement for trip cancellation? What are the covered cancellation reasons? What does the Travel policy cover? Does the policy cover pets?

This site provides only a brief overview of the insurance product. Complete information is available in the contractual documents. Please read all documents carefully to ensure full awareness of coverage, limits, deductibles, exclusions, and obligations.